GOT QUESTIONS? CHECK OUT THE BELOW INFO

We recommend signing up to be notified when your desired item is restocked. View the item you are interested in, select your size, and click the 'Notify me when available' button. Enter your details and we'll email you as soon as it's back in stock.

We're sorry to hear that. Please contact our customer care team at help@reputation-studios.com and we'll resolve this for you as quickly as possible. Please attach a photo of the invoice received inside your parcel as well as the item(s) you received.

Size guides are available on each product page. We recommend checking the size guide before placing your order to ensure the best fit.

If you wish to cancel your order, please contact our customer care team at help@reputation-studios.com as soon as possible, including your order number. If your order has already been picked, packed, or dispatched, it will not be possible to cancel it.

Once an order has been placed, it is not possible to amend it. We recommend placing a new order and returning the incorrect one if needed.

If you need to update your shipping address, please contact us at help@reputation-studios.com as soon as possible, including your order number and the correct address. If your order has already been picked, packed, or dispatched, it will not be possible to make any changes.

Please first check your junk and spam folders. If you still cannot find it, contact us at help@reputation-studios.com and we'll look into it and resend your confirmation.

You can track your order on our Track Your Order page. Your tracking number can be found in your shipping confirmation email.

We're sorry to hear that. Please contact us at help@reputation-studios.com and include your order number and details of the missing item. We'll look into this and resolve it for you as quickly as possible.

Payment is debited from your account at the moment your order is placed.

We recommend shopping in your local currency where possible. However, your bank may charge an international transaction fee if you are shopping outside your home country — this is outside of our control. Customers who shop in their local currency are generally less likely to incur these charges.

You can select your currency from the top right-hand corner of our store. This will automatically adjust the pricing to your chosen currency.

To purchase a gift card, please contact us at help@reputation-studios.com. Gift cards are delivered by email with instructions on how to redeem them at checkout.

We currently do not accept cryptocurrency, Klarna, Afterpay, or any other Buy Now Pay Later (BNPL) services. Only standard payment methods are accepted at checkout.

Please allow a few hours after receiving your shipping confirmation for the tracking to activate. If it is still not working, contact us at help@reputation-studios.com and our team will get this resolved for you as quickly as possible.

Please check with anyone else at your address in case they accepted the delivery on your behalf, and look for any safe places the parcel may have been left. If you are still unable to locate it, please contact your local DHL office directly (you will need your waybill number) or reach out to us at help@reputation-studios.com.

This depends on your delivery country. For full details on duties and taxes by region, please visit our Shipping & Customs page.