We are happy to refund any items within 14 days of receipt. If 14 days have gone by since your delivery, unfortunately we cannot offer you a refund.
To be eligible for a return, your item must be unworn with the original tags attached. If our customer care team feel any of these points are not met, it is at their discretion on whether the item is suitable for return. should a refund be refused, your item will be returned to you.
Gift cards are also not eligible for refunds.
For refunds - check below information depending on country location*
We do not offer exchanges at this present time. This means that all returned goods will be refunded. If you require a new size, we recommend placing a new order with us if the desired item is still available.
RECEIVED THE WRONG ITEM?
Should you receive an incorrect item in your order, please contact our customer care team directly at email@example.com
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, please first check your bank account and contact your credit card company or bank. There is often some processing time before a refund is posted.
If you are expecting a store credit and you haven't received it yet, we firstly recommend checking your junk and spam email folders for an email from us. If you’ve done all of this and you still have not received your refund/store credit yet, please contact us at firstname.lastname@example.org