want to know where your order is? click here to track your order
allow 1-2 business days for your order to be processed
DHL Express Shipping available worldwide & will arrive in 1-3 days once shipped
international standard shipments will ship via DHL & Globalmail
you will receive a shipment notification e-mail with tracking once your order has shipped
DHL Express International Shipping
International Standard Shipping
Express Shipping (Germany)
Hawaii, Alaska, PO Boxes, AFO/FPO & U.S Territories
we accept orders shipped to PO Boxes and APO/FPO or U.S territories
orders shipped to these addresses will be sent only via DHL Globalmail
International Shipping Policies
allow 1-3 business days for your order to be processed and shipped
all international orders are shipped via DHL Express & DHL Globalmail
DHL Express orders are delivered within 1-3 days from the date that is shipped
Customs, Duties & Taxes
all EU orders will not be subject to any import duties, fees & taxes
for orders outside the EU any import duties, fees & taxes are the responsibility of the customer
International returns initiated due to refusal to pay duties and taxes will be subject to a $25 restocking fee which will be deducted from the refund amount.
all you need to do is let us know within 14 days of receiving your order
click hereor go to the bottom of our website under the ‘Returns Center’
all returns will be refunded either via store credit in the form of an e-gift card code or fully refunded depending on location*
You can arrange a return to us via your local postal service. We’ve setup a deal with DHL Express to pickup the package from any address of your choice & return it to us within 1-3 working days. The returns aren’t free but the costs come out cheaper than sending it back via your local post office.
click hereor go to the bottom of our website under the ‘Returns Center’ to setup a Return.
All International customers will get refunded in the form of an e-gift card code only*
European Union Returns
You can arrange a return to us via your local postal service or byclicking hereto use our DHL service. The DHL return service costs €22.
All European Union customers will get a full refund when returned within 14 days.
Standard Shipping will be refunded but express shipping costs are none refundable*