RETURNS & EXCHANGES

Returns

  • all you need to do is let us know within 14 days of receiving your order 
  • click here or go to the bottom of our website under the ‘Returns Center’ 
  • all returns will be refunded either via store credit in the form of an e-gift card code or fully refunded depending on location*

International Returns

  • You can arrange a return to us via your local postal service.
    We’ve setup a deal with DHL Express to pickup the package from any address of your choice & return it to us within 1-3 working days.
    The returns aren’t free but the costs come out cheaper than sending it back via your local post office.
  • click here or go to the bottom of our website under the ‘Returns Center’ to setup a Return.
  • All International customers will get refunded in the form of an e-gift card code only*

European Union Returns

  • You can arrange a return to us via your local postal service or by clicking here to use our DHL service. The DHL return service costs €22. 
  • All European Union customers will get a full refund if returned within 14 days
  • Standard Shipping will be refunded but express shipping costs are none refundable*