RETURNS & EXCHANGES
Returns
- all you need to do is let us know within 14 days of receiving your order
- click here or go to the bottom of our website under the ‘Returns Center’
- all returns will be refunded either via store credit in the form of an e-gift card code or fully refunded depending on location*
International Returns
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You can arrange a return to us via your local postal service.
We’ve setup a deal with DHL Express to pickup the package from any address of your choice & return it to us within 1-3 working days.
The returns aren’t free but the costs come out cheaper than sending it back via your local post office. - click here or go to the bottom of our website under the ‘Returns Center’ to setup a Return.
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All International customers will get refunded in the form of an e-gift card code only*
European Union Returns
- You can arrange a return to us via your local postal service or by clicking here to use our DHL service. The DHL return service costs €22.
- All European Union customers will get a full refund if returned within 14 days
- Standard Shipping will be refunded but express shipping costs are none refundable*